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CLOUDFEST FAQ

Frequently Asked Questions about CloudFest Registration, Ticket Types, Hotels, and More.
This page holds the answers to most questions you might have about CloudFest: how you get a ticket, what the different attendee types are, how to get to Europa-Park, where to stay, and more.

The Standard Pass is like general admission to a concert or football game. This gets you to the main event spaces, including amusement park rides; main and breakout sessions; and all the big parties, concerts, and networking events.

Please note this pass is only for CloudFest’s core audience (cloud service providers, hosters, MSPs, corporate IT, web agencies and WordPress developers).

The VIP Pass is like box seats at the big game. Besides all the benefits of the Standard Pass, you’re also invited to VIP-only networking events, dinners, and sessions, as well as the VIP Lounge during each day of CloudFest. You’ll also have access to our fleet of shuttle cars to quickly get you to where you need to go, as well as concierge services at your hotel.

Please note this pass is only for CloudFest’s core audience (cloud service providers, hosters, MSPs, corporate IT, web agencies and WordPress developers).

The Vendor Pass for attendees who sell to CloudFest’s core channel of internet infrastructure providers. While it is not free of charge, the Vendor Pass has perks that the Standard Pass does not; such as:

– The ability to book 1on1 Meeting Tables
– Badge scanning at Europa-Park, to create and download lead lists using your smartphone
– Inclusion in a dedicated Vendor Register so attendees can find and connect with you

If you become a CloudFest partner, some Vendor Passes will be included in your partnership package to give to your top customers and leads—and your team has their own passes included, of course.

It’s pretty streamlined:

  • Choose the pass you want.
  • Choose which hotel you want to stay at (optional).
  • Enter your data for registration and networking purposes: please use company mail and your LinkedIn profile (if you have one).
  • Check out and wait for your confirmation email. (Be sure to check your Junk folder: we won’t take it personally.)

That’s it!

As many as you want, but all those tickets might not be free! For those eligible for the Standard Pass, a select number registrants from your company will be accepted. Additional registrants will have to purchase a Standard Pass.

This ensures that as many eligible companies as possible get a chance to send some team members for free, while also allowing us to produce an event at the level of quality that the community expects. Depending on how many people you wish to bring, it may make more sense to explore the many partnership options that can help you shine. 

The CloudFest community is a tightly-knit B2B crowd, and the sessions and networking topics are not for a lay audience. If those outside the industry showed up, networking would be less helpful for you in reaching your business goals. When registering, be sure to use your company email address and include your LinkedIn or XING profile (if you use LinkedIn or XING).

We check each new registration to be sure that you’re professionally active in the Cloud and its adjacent industries. Normally this takes us less than 48 hours.

After checking your registration, we could not confirm that you’re affiliated with a company or initiative that works in the Cloud. You are welcome to reapply when your role changes, or if you applied with your personal email by mistake.

Since we check each new registration to make sure you’re active in the Cloud industry, free and personal email services make this impossible to do with the number of registrations we receive.

Yes, of course! When you open the CloudFest Registration, you’ll see an upgrade option. Either enter a VIP voucher code (if you have one), or upgrade your pass yourself using your credit card/PayPal. Either way, it only takes a moment.

You can find your invoices in your CloudFest account. To access your account, check the email you received just after submitting your registration.

You can add services like train tickets to and from Offenburg as well as hotel reservations and updates. You can also check invoices, and add profile and company info, which you’ll need for all the networking that goes on at CloudFest.

Our free shuttle bus service takes you from Offenburg’s main train station to Europa-Park in comfort and style. Your registration confirmation email also serves as your shuttle bus ticket, so be sure to keep it.

CloudFest attendees are decision-makers in the cloud computing space (“the Cloud”), as well as the industries directly adjacent, such as telecommunications, etc. None of the content is geared towards a lay audience.

Go to your CloudFest account page and click the “Forgot Password” button. But don’t reset it to “password” or “12345” or anything like that, okay?

While hotel bookings are nonrefundable, you can book additional nights through your CloudFest account. (We recommend being here for the opening and closing parties, obviously! FOMO is a painful feeling.)

Yes, and we’ve streamlined the process. Visit your CloudFest account and enter your data in the appropriate section: the letter will be generated automatically.

The email address you use to register will be the reference point for all communications from CloudFest, including your pass and hotel. This cannot be changed once you create your registration account. Oh, and definitely use your work email.

Yes—but register quickly! We keep a strictly limited number of Standard Passes available for university or graduate students. While this is a B2B event, we also believe that those wishing to build a career in the Cloud would learn a lot at CloudFest! The program at CloudFest is geared towards a professional audience, so you would need some understanding of how cloud computing and internet infrastructure work—otherwise you will feel rather lost! When registering as a student, put your university in the Company field and your course of study in the Job Title field. Please note that you must be at least 18 years old to attend any CloudFest event. Please note that students may only attend on the final day of CloudFest: for 2024, that’s March 21.

CloudFest passes are not refundable, and can only be used for the year in which they were purchased. This is why we encourage attendees to make their travel plans early—and to make sure that their friends don’t plan any big events or parties to take place at the same time as CloudFest!

CloudFest 2024 Tickets

Standard Pass

499 € excl. VAT
Only for CloudFest’s core audience of CSPs, hosters, MSPs, corporate IT, web agencies, and WordPress developers.  

The Standard Pass is like general admission at a sports stadium or concert: you get the full access to the CloudFest venue, plus free lunch and coffee breaks; as well as free shuttle service to and from Offenburg.

Benefits

  • Access to the entire CloudFest venue at Europa-Park
  • Invitation to all of the main parties networking events
  • Event bag with CloudFest documentation
  • Participation in Keynote, Breakout, and Masterclass tracks, and Exhibition Hall
  • Catering, including lunch and coffee breaks
  • Free shuttle from Offenburg HBF to Rust and back

VIP Pass

999 € excl. VAT
Only for CloudFest’s core audience of CSPs, hosters, MSPs, corporate IT, web agencies, and WordPress developers.  

The VIP Pass is like box seats at a sports stadium or concert: you will enjoy all of the features included in the Standard Pass, plus VIP-only perks like private social events and free shuttle service around Europa-Park in high-end cars.

Benefits

  • All benefits from the Standard Pass
  • Chauffeured luxury car service between venues and EP hotels
  • Exclusive high-level networking events
  • Hotel VIP treatment and concierge service (Book your hotel separately
  • Access to VIP Lounge
  • Special lunch restaurant with gourmet catering

Vendor Pass

999 € excl. VAT
This pass is for professionals who sell to CloudFest’s core channel.

The Vendor Pass gives you full access to the venue, as well as discoverability and meeting tools so you can meet your most motivated customers. You also get free lunch and coffee breaks; as well as free shuttle service to and from Offenburg.

Benefits

  • Access to the entire CloudFest venue at Europa-Park
  • Invitation to all of the main parties networking events
  • Event bag with CloudFest documentation
  • Participation in Keynote, Breakout, and Masterclass tracks, and Exhibition Hall
  • Catering, including lunch and coffee breaks
  • Free shuttle from Offenburg HBF to Rust and back
  • The ability to book 1on1 Meeting Tables
  • Badge scanning to create downloadable lead lists with your smartphone
  • Inclusion in a dedicated Vendor Register so attendees can find and connect with the vendors they want to meet

Vendor VIP Pass

1,999 € excl. VAT
This pass is for professionals who sell to CloudFest’s core channel.

The Vendor VIP Pass is like getting box seats at a sports stadium or concert: you get all the features included in the Vendor Standard Pass, plus VIP-only perks like private social events and free shuttle service around Europa-Park in high-end cars.

Benefits

  • All benefits from the Vendor Pass
  • Chauffeured luxury car service between venues and EP hotels
  • Exclusive high-level networking events
  • Hotel VIP treatment and concierge service (Book your hotel separately)
  • Access to VIP Lounge
  • Special lunch restaurant with gourmet catering

Newsletter

Subscribe to the CloudFest newsletter and get a free Attendee Standard Pass to CloudFest 2024
(for eligible companies).
We’ll keep you up to date on the event you’re about to attend—and studies prove that subscribing makes you more awesome.

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