CloudFest is a series of conferences geared toward cloud, hosting, and internet service provider professionals. Focusing on three distinctive pillars, growth, connectivity, and learning, our events offer attendees access to the latest technologies, innovations, and trends that make modern, digital online communication possible.
Where does CloudFest take place?
CloudFest takes place at Europa-Park, Germany’s largest-scale theme park. The park sits in the charming German town of Rust, just across the Rhine River from France and about 90 km south of the Swiss border. There are easy freeway access and fast train services from the major airports in Basel, Switzerland and both Frankfurt and Cologne, Germany.
How do I get to and from CloudFest?
Frankfurt Airport is the closest international airport. From there, you can continue your journey with Deutsche Bahn to Offenburg train station (approx. 90 minutes), where there’s a free Shuttle taking you directly to CloudFest. During your registration, you will be able to purchase a train ticket from all over Germany to Offenburg at a reduced rate. Please check our website for more info: develop.cloudfest.com/location
CloudFest is an international event located in Germany, what if I don’t speak the language?
No problem. CloudFest includes people from six continents and more than eighty countries. Since the international language of technology is English, the official language of CloudFest is also English. You will find that most of our attendees speak English as a first or second language. You will do just fine.
What kind of people will I meet?
CloudFest has grown to be the largest-scale event focused on the cloud, hosting and service provider industries. It draws people from all over the industry — from hardware and data center companies, to application developers and content creators. Whether you are a seasoned internet professional or someone who wants to get a start in the business, you will meet the people who have a passion for all that makes this amazing technology possible.
Why does CloudFest last an entire week?
The short answer is because people want it to. Once you see for yourself all of the incredible sessions, keynotes, social events, late night talks, entertainment, workshops, and activities, you will understand that filling five days is easy.
What happens on Saturday and Sunday — the two days before CloudFest?
The only official event going on beforehand is the Hackathon — coders from all over the world gather to solve technical challenges and create new hosting features in a timed event. Informally, some partners and attendees arrive early to get a jump start on networking and preparing for CloudFest.
Do I have to stay for the entire week?
No. But come for as long as you can — you won’t want to miss a thing.
Why is CloudFest located in an amusement park?
We don’t just talk about technology, we celebrate it! We know that the best way to meet new people and understand each other is by having fun together. And our conference has grown so much over the last fourteen years that the current home of CloudFest — Europa-Park —is one of the few places with the hotel capacity, infrastructure, and quality catering facilities to support our efforts.
This is an amusement park, so what about the rides?
We think that there is no better way to break the ice with a new customer or business contact than screaming side-by-side on one of Europa-Park’s incredible thrill rides! That’s why we have arranged for the biggest and fastest rides to be open and free for all attendees of CloudFest. Please note that on Tuesday, Wednesday, and Thursday during the lunch brunch, you will find the following attractions available for your enjoyment: Voletarium, Blue Fire, Silver Star, Matterhorn Blitz, Ghost Castle, Euro-Tower. Please see cloudfest.com/attractions to learn more!
CloudFest is at a theme park so does that mean I am allowed to bring my children?
Despite the awesome backdrop of our event, it has been exclusively reserved for adult fun. Consequently, children are not allowed.
I would like to attend. How do I get a registration code?
You can purchase a ticket online, but it’s easy to get a free registration code from one of our CloudFest partners. Our partners can invite individuals to attend at no additional cost by using special promotional codes. You can contact any one of the hundreds of partners listed on our site to gain access.
What’s included in a Standard Pass?
A Standard Pass at CloudFest includes access to the main.FORUM, breakout.SESSIONs, and cloud.FAIR exhibit halls, as well as admission to the core networking events: Come2Gather, ConneXion Party and Havanna.Night.
What’s included in a VIP Pass?
The VIP Pass includes all benefits of the Standard Pass, plus:
VIP status with a distinctive badge
VIP event admission
VIP personal concierge
Special lunch restaurant with gourmet catering
VIP treatment at all event hotels
Access to VIP Lounge
Access to 1-on-1 tables
Are all VIPs able to attend the VIP Event?
The VIP event is exclusive to those VIPs who made prior reservations. This evening is very popular and space is limited therefore pre-registrations are a must in order to gain access. If you have questions, just ask.
Where can I book my hotel accommodations for this event?
We can help! You are free to make your own arrangements, but we make it VERY easy. When you are registering online you will be able to book your room at a great rate at the same time. Please check our website for more info: https://www.cloudfest.com/accommodation
I have registered but I would like to modify my contact details and make an additional booking. Is it possible?
Of course! If you would like to update your registration, please use the re-entry link in your confirmation email.
I am already registered but I have now received a VIP code … can I upgrade to VIP?
Yes, just use the re-entry link in your confirmation email and enter your code to upgrade to VIP. Need help? Just ask!
I need a Visa for this event. Can you help?
At the end of the online registration process, you will be able to download a Visa invitation letter to attend CloudFest 2019. If you have other questions, let us know.
I don’t have my badge. What should I do?
If you lose or do not receive your badge before the event, we can create a new one for you on site. Just stop by the CloudFest registration desk located at the main entrance and we’ll be happy to assist you.
My plans have changed and now I can't attend CloudFest. Do I get a refund?
All bookings and hotel reservations are final and cannot be canceled. However, you are welcome to transfer your participation and/or hotel booking to another.
Where do I get the CloudFest Event App?
Following your registration to CloudFest, you should have received an Invitation Mail which would have been sent to the email address you used to register for our event. This included a download link to the app and your registration credentials. (also check your SPAM Folder)
Subject: Your Personal Invitation to the New CloudFest App
Your personal credentials were included in the Invitation Mail sent to your registered email address. (Also check your SPAM folder)
Subject: Your Personal Invitation to the New CloudFest App
If you can’t find your invitation, follow the link “Forgot Password” on the login screen of the app.Your login is your registered email (this cannot be changed.)
Where can I reset my password?
You can reset your password by following the link “Forgot Password” on the login screen of the app. Your login is your registered email (this cannot be changed).
Where can I change my profile/contact information?
You can change your profile information on the app on your profile page.
Click on your profile picture to access your profile page.
Use the button in the top-right corner and select “edit profile.”
Your registration email cannot be changed.
To support a stable performance, you may only change your profile information once per minute.
Can I change my email address?
No. Your email address is attached to your registration and cannot be changed.
Who can see my information?
Your information is shown in the public “people” section if you opted for visibility via the app. This can be edited in your app profile.
Your information can also be shared if you allow anyone to scan the QR- or barcode on your badge. Note this shared information is accessible only to the person with which you shared it and does not make you visible within the “people” section of the app IF you opted out of this feature.
I just registered but did not receive my credentials yet?
It can take up to six hours to refresh the registration information in the app system. Your Invitation Mail will then be sent to your registered email address.
Can I schedule meetings via the app?
You can find a list of attendees in the “people” section. Feel free to start a direct chat and set-up meetings from there!
How does the Badge Scan function work?
Open the Badge Scan menu and select the “scan now” function in order to begin scanning. Find a “how-to” document, which walks you through the process, here.
I am trying to update my profile page and it won't save my changes. How come?
To support a stable performance of the app, you may only change your profile information once per minute.
Can I communicate with attendees from my browser?
The app is designed for use during the event and there is no browser version available.
Can I get the attendee list?
Due to data protection laws in Germany, we are unable to distribute any attendee lists. However, if you register for CloudFest, you will be able to use our Event App, which will allow you to see and contact other participants before the event.
How do I become a partner and help sponsor CloudFest?
Do I have to sponsor in order to be able to speak or give a presentation?
Yes. All regular presentation sessions are reserved for CloudFest partners. Keynote speakers are by invitation only. If you are interested in becoming a partner, please contact our Sales Team at: email@example.com
About Your Badge Delivery
Registered Before February 21, 2018?
STANDARD PASS: If you registered before February 21, 2018, AND live in Germany, you received your badge at the end of February, contained within a packet filled with helpful insights regarding CloudFest. For all attendees, who live outside of Germany – simply bring your registration confirmation email to the event and our hosts at the registration desk will gladly print out a badge for you. You can find the registration desk is near the entrance area in the foyer of the EP Dome.
VIP PASS:If you registered before February 21, 2018, you received your badge at the end of February. Please note that we ship VIP Passes worldwide.
EXHIBITORS:If you registered before February 21, 2018, you received your badge at the end of February. Please note that we ship all passes for exhibitors worldwide.
Registered Before February 21, 2018 and Your Badge Was Not Received?
If you did not receive your badge in the mail – no worries. Simply bring your registration confirmation email to the event and our hosts at the registration desk will gladly print out another badge for you. You can find the registration desk near the entrance area in the foyer of the EP Dome.
Registered After February 21, 2018?
If you registered for a STANDARD or VIP pass or as an EXHIBITOR after February 21, 2018, we regret that due to concerns that delivery services will not be timely at this late date, we will be unable to mail your badge.
Simply bring your registration confirmation email to the event and our hosts at the registration desk will gladly print out a badge for you.
You can find the registration desk is near the entrance area in the foyer of the EP Dome.
What Do I Do If I Lost My Badge?
No Problem. Simply bring your registration confirmation email to the event and our hosts at the registration desk will gladly print out another badge for you. You can find the registration desk near the entrance area in the foyer of the EP Dome.